Unit Overview
Structured methods to measure usability, diagnose interaction friction, run heuristic evaluations, and compute quantitative usability metrics like SUS.
| § | Topic | Slides | Description |
|---|---|---|---|
| 7.1 | Formative & summative evaluation | 4–6 | Timing & goals, Chef’s soup metaphor, and Boehm’s 100x defect cost curve |
| 7.2 | Usability testing: Moderated vs Unmoderated | 7–10 | Facilitator role, Doing vs Saying, and the Think-Aloud testing protocol |
| 7.3 | Analyzing test results & gathering insights | 11–14 | Qualitative vs quantitative metrics, Affinity mapping, and Nielsen’s 0–4 Severity Scale |
| 7.4 | Expert analysis, participation & paradigms | 15–19 | Cognitive/Pluralistic walkthroughs, the iterative loop, and the 5-user diminishing returns law |
| 7.5 | DECIDE framework & heuristic evaluation | 20–25 | 6-step DECIDE roadmap, research ethics, and Jakob Nielsen’s 10 Usability Heuristics |
| 7.6 | Task analysis & performance metrics | 26–29 | Hierarchical Task Analysis (HTA), ISO 9241-11, task success %, and System Usability Scale (SUS) |
| Review | Summary & TU BCA Exam Prep | 30–33 | 5 Golden Do’s & Don’ts, and frequent board exam question breakdowns |
Unit Overview
Structured methods to measure usability, diagnose interaction friction, run heuristic evaluations, and compute quantitative usability metrics like SUS.
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